Eye Emergencies in Cityplace

Eye Emergencies in Cityplace

Foreign objects or stabbing pains in your eye? Don’t wait!

Schedule Eye Exam

Experiencing a stab of pain in your eye?

Sudden changes in vision? Images appearing faded, blurry or foggy?

Got chemicals or another foreign object or substance in your eye?

Come visit Optique for emergency eye care.

Our Cityplace optometrists can help you preserve your vision and eye health.

eye emergency treated at Optique

We understand that accidents happen.

Our optometrists know exactly what to do to help you through your eye care emergency.

Whether it’s a workplace accident, an at-home incident, or some other emergency requiring immediate attention, we’re here to help you preserve your eye health and sight!


Give Your Eyes the Care They Deserve

What To Do If You Have an Eye Emergency

close-up of eye

First things first. Don’t panic! Staying calm is the best way to help you think straight and help those around you to remain calm. Often, it’s not necessary to go to an emergency room for eye emergencies. In fact, the vast majority of people who go to the emergency room for eye care could have received treatment from their local optometrist instead.

If you’re unsure whether you’re experiencing an eye emergency, give us a call immediately! Delay may increase the risk of serious complications and may result in vision loss.

Until you see your eye doctor or seek urgent care, avoid the following:

  • Don’t try to remove an embedded object out of your eye
  • If your eye is injured, don't press on it or rub it
  • Dry cotton and sharp instruments such as tweezers should never be used on the eye.

Whether you've had a workplace accident or an at-home incident, our eye doctors are here to help


Urgent Eye Care in Cityplace

Our optometry practice in Cityplace

Photograph of Tyler Zellers
Hours
  • Monday 9:00 am - 6:00 pm
  • Tuesday 9:00 am - 6:00 pm
  • Wednesday 9:00 am - 6:00 pm
  • Thursday 9:00 am - 6:00 pm
  • Friday 9:00 am - 5:00 pm
  • Saturday 9:00 am - 5:00 pm
  • Sunday Closed
  • Dec. 25 Closed
Insurance Plans
  • VSP
  • Medicare
  • United Healthcare
  • Aetna
  • Spectera
  • EyeMed
  • Anthem Blue Cross Blue Shield
  • Blue Cross
Patient Reviews
4.4
242 Reviews
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- Nov. 09, 2023
The no dilate method makes your appointment fast and easy. The first time I went for an appointment ... years back they discovered the curvature of my contact was slightly off. This fix made it so I can not tell I have them in, except for the improvement to sight of course.
- Oct. 20, 2023
Wonderful optometry experience here! I’ve been a patient of Dr. Zellers for years and have had exc... ellent service the entire time. Scheduling is easy and flexible, staff is friendly, I’m rarely seen late, and it’s a quick, seamless visit every time.
- Oct. 07, 2023
I came in today for the first time to have an eye exam and I was really impressed with the cleanline... ss of the facility, the selection of eyeglasses, the quality of service provided, and the level of professionalism from the team. Making the appointment online was seamless and they were able to move my appointment to an earlier time even though I called in on the day of, which is greatly appreciated. The Dr. was thorough in all that he did and his explanations regarding my exam. Nick also did an amazing job assisting me with finding the perfect pair of eyeglasses within my budget. He was also very thorough and transparent when addressing my questions and concerns regarding pricing / insurance coverage. Typically I feel like just another customer, but Optique had a very welcoming feel— I would highly recommend coming to this location for your needs!
- Sep. 22, 2023
A very professional group and most importantly very friendly and helpful. A great group of people an... d I highly recommend them.
- Aug. 13, 2023
I’ve been visiting Optique for about 7 years now and the experience has always been amazing. From ... the staff to Doc Zellers, every is always on point and super knowledgeable.
- Aug. 10, 2023
Great customer service. Warm and professional.
- Jul. 15, 2023
Everyone was so welcoming & knowledgeable.
- Jul. 15, 2023
Incredible!!! The staff is very attentive and friendly. I have a very unique prescription (Keratocon... us & Astigmatism) and finding the right frames and avoiding super thick lenses has been a nightmare for me in the past. Not only did the staff help me find the perfect frames, they suggested the much needed add ons, without resulting in thick lenses (and I have new sunglasses as well)! My script is perfect and I absolutely love my new glasses! If you’re looking for a new place to shop for eye care, I highly recommend Optique!
- Jul. 11, 2023
Visiting from out of town, my husband woke up with a swollen eye ! I called and Optique was able to ... get us in on a Saturday morning!! The staff and doctor were wonderful ! Extra special shout-out to Deva, she is top notch !! My husband was better by the next afternoon! We really appreciate the service we received
- Jun. 27, 2023
So convenient if you live in uptown and I like their devices they use to check your eye health.
- Jun. 08, 2023
The providers are thorough and professional. Friendly staff!
- Mar. 31, 2023
Dr. Wang was incredible. She took the time to explain everything and to address any concerns I had. ... It was the most comfortable I’ve ever felt at the eye doctor, and I would highly recommend her.
- Mar. 26, 2023
Great customer service, knowledgeable & I felt like a valuable customer
- Mar. 09, 2023
Dr. Zellers and staff were awesome!! They answered all my questions I had since I am new to glasses ... and did so with a smile. Process was super easy, wait time was short, and after ordering my glasses, they came in early! Also had a pleasant experience when I went back to pick up my glasses and get them fitted. Would definitely recommend going to Optique if you're new to glasses, just want a check up, or have been wearing glasses for years.
- Feb. 23, 2023
Great experience! Dr. Zellers was very knowledgable and helpful. Very glad I chose Optique. Love my ... frames and the contacts that were recommended.
- Feb. 17, 2023
Dr Zyler and staff always takes good care of me
- Jan. 21, 2023
Everyone is amazing at this office. They are so very helpful and patient. Dr. Zellers is very know... ledgeable and shares it with you, especially if you ask questions. I wear contacts, work on a computer everyday for hours and still need readers most of the time. His solution has changed my life. I also wear my glasses sometimes to give my eyes a rest from contacts. Best office in Dallas in my opinion. I've been going to this office since Dr. Orm was located on Montfort, then in Valley View Mall, and now near downtown on McKinney. That's almost 25 years.
- Jan. 21, 2023
It’s the attentiveness & thoroughness for me! My daughter had a medical eye 911 that turned out to... be a corneal ulcer. They saw her for a same day appt., addressed the issue and scheduled the follow up a few days later. I’ve since referred my other 2 children and peers. The staff are nice and the selection is grand. If you’re looking for a knowledgeable eye dr, this is the place to go!
- Jan. 09, 2023
Dr. Cutler is extremely professional and personable.
- Jan. 05, 2023
This was the best opportunity experience I've had.

View All 242 Reviews

Eye Emergencies FAQs

What is considered an eye emergency?

Eye emergencies are anything that may cause permanent damage to your eyes or vision without timely intervention from an eye care professional.

The most common types of eye emergencies include:

  • A blow, poke or other trauma to the eye
  • Sudden loss of vision in one or both eyes
  • Chemical spills in the eye
  • Foreign object embedded in the eye
  • Sudden appearance of light flashes or floaters
  • Contact lens lost in the eye
Does an eye infection require urgent care?

Symptoms of an eye infection typically include itching, burning, redness, crusty and watery eyes. See a Cityplace eye doctor if your symptoms last over 4 days or if you experience intense pain, redness, blurred vision or light sensitivity.

What should I do if a foreign object enters my eye?

Most of the time, a person can easily remove debris from the eye by repeatedly blinking to get the debris out. If that doesn't work, you can wash your eye with saline (sterile salt water) to flush out any dust and dirt from your eye, or use streaming tap water.

However, to scratch your cornea while attempting to get an object out which can cause further site-threatening complications.

So the best thing you can do in this kind of eye emergency is to get to your eye doctor in Cityplace as soon as possible.


Woman with red eyes holding her head

Have an eye emergency?

Protect your vision by contacting Optique in Cityplace without delay!

Schedule Eye Exam